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Citizen suspends sales of its latest smartwatch

Citizen CZ Smart Casual and Sport models side by side with a screenshot of the CZ Smart YouQ app.
Citizen is temporarily suspending sales of its CZ Smart watch. | Image: Citizen

Citizen is temporarily suspending sales of its second-gen CZ Smart watch due to a “technical issue.” The Wear OS watch, which launched in May, had a feature based on tech from IBM’s Watson and NASA to track a person’s alertness.

It appears the decision stems from negative experiences from reviewers. Michael Fisher — better known as MrMobile on YouTube — noted that Citizen said it would suspend sales after he had reached out to the company about the watch’s many issues. That was corroborated by a Wired story, in which reviewer Julian Chokkattu also detailed several bugs, like laggy screens, bad battery life, inaccurate tracking, and watchfaces that can’t even tell the correct time.

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